Digital Retinue

Terms of use

Last updated: 12 July 2026

These terms cover the Digital Retinue website at retinue.digital and the Digital Retinue app at app.retinue.digital (together, "the service"). By joining the waitlist or using the app you agree to them. They are written in plain English on purpose; there is no small print version that says something different.

Who we are

Digital Retinue is built and operated by one person, based in the United Kingdom. Contact: hello@retinue.digital.

Early access

Digital Retinue is in private build. Joining the waitlist does not create an account or guarantee access; it means we will email you when doors open. During early access, features may change, appear or disappear as the product takes shape. Your export and delete rights (below) apply throughout.

Your account

When you have one: keep your sign-in credentials safe, give us accurate details, and tell us promptly if you think your account has been compromised. You are responsible for what happens under your account.

Acceptable use

You agree not to:

  • use the service for anything unlawful;
  • attempt to access another account's data, probe, scan or test the service's security except with written permission;
  • overload, disrupt or interfere with the service or use automated means to flood it (including the waitlist);
  • resell or misrepresent the service as your own.

Your content

Everything you put into Digital Retinue remains yours. You give us the limited licence needed to host and process it purely to provide the service to you. We do not sell it, we do not use it for advertising, and we do not use it to train AI models. How we handle it, in detail, is in the privacy policy, which is part of these terms.

You can export everything the service holds about you, or permanently delete your account and all its data, at any time, from within the app. Deletion is immediate and irreversible.

AI features and advice

Retinue members are software characters powered by AI. Their replies can be wrong, incomplete or out of date. Nothing the service produces is professional advice: the Accountant is a record-keeping tool, not a financial adviser, and Digital Retinue is not a regulated financial service. Check anything that matters before acting on it.

Availability

The service is provided as it is, run with care by one person on reasonable endeavours. We do not promise uninterrupted availability, and we may suspend or change the service for maintenance, security or development reasons. Whatever happens to the service, your data remains exportable and deletable as described above.

Fees

Early access is free. If paid tiers are introduced, we will say so clearly before you are asked to pay anything, and no existing data of yours will be held hostage behind a paywall: export and delete remain free, always.

Ending things

You can stop using the service and delete your account at any time. We may suspend or close accounts that break these terms, and where practical we will warn you first so you can export your data.

Liability

Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud. Beyond that: the service is provided free of charge during early access, and our total liability to you is limited to the greater of the amount you have paid us in the twelve months before the claim and 50 pounds. We are not liable for indirect or consequential losses, or for loss of profit, revenue or goodwill.

Intellectual property

The Digital Retinue software, brand, characters and artwork belong to us or our licensors. These terms give you a personal, non-transferable right to use the service; they do not transfer any ownership in it.

Changes to these terms

If these terms change materially we will flag it in the app and on this page, and the date at the top will move. Continuing to use the service after a change means you accept the new terms.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, though nothing removes protections you are entitled to where you live.